No. It's FREE to sign up and you can start using our system (create events, collect RSVP's, set up surveys) at absolutely no cost to you.
How much does an Event posting cost?
Nothing!!! You can post and promote as many events as you'd like. You never pay any fees when you're running free events. You only incur costs if you're selling tickets.
Do I need to be a member in order to post an Event?
Yes. You must register for membership to post an event. Membership registration is free and takes just a minute.
What methods of payment do you allow?
We can process all major credit cards (Visa, Master Card, American Express, and Discover) and PayPal. You also have the option to let your attendees pay at the door or offline but you will need to collect those payments from them directly.
How long does an Event posting last?
Once the event date has passed, it will no longer show up in the list of upcoming events. However, events are never removed for historical purposes, so users can always see events and their associated content.
Do you share my personal information with anyone?
Do you store my credit card information?
No we do not. We simply use the credit card information you provided to securely communicate with our payment gateway to authorize and settle the transaction. We do not keep credit card numbers, expiration dates, or any other credit card information in our database.
How can I be sure that the payment page is secure?
Every secure page will have 'https' in the URL and will display a 'padlock' image. Some browsers display this image in the status bar at the bottom; others in the URL. Sometimes padlock image might not be displayed even though URL is secure. When that happens, right click on the page and select Properties. Information in the tab will confirm that the page is secure.
How often do I get paid for my event registrations?
If you use our gateway for credit card processing, we will close your event 4 days following event end date and disburse funds to you then. If you use your own gateway, the money gets deposited directly into your account as soon as someone buys a ticket.
Can I cancel my ticket and get a refund?
That would be up the event organizer who is hosting the event. Please review the email confirmation you received (or look at the registration page) for specific refund instructions. We are simply an event management platform and we do not issue refunds directly. Please contact event organizer for more details.
Can I integrate with my own merchant account?
Yes. We can integrate with Authorize.net or Linkpoint payment gateways. Please contact us for more detailts.
Can I offer discounts to my attendees?
Definitely. Our flexible engine allows you to offer individual and group discounts to registrants. You can make those discounts automatic and place a limit on how many can be used.
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